Help
Help
Short answers for sign-in, purchases, memberships, and refunds.
The sign-in email did not arrive
Check spam, then request a new link from the sign-in page. Each link works once. Use the same email address you want on the account.
I paid for a course. Where is it?
Open your dashboard after the payment is confirmed. A course purchase stays with you even if you later cancel a membership.
What does a membership include?
Home includes published home courses. Business includes Home and Business. Enterprise includes every published tier. Courses still being written stay locked.
How do I cancel a membership?
Memberships are not refundable. Cancel anytime in the billing portal. You keep access until the end of the period you already paid for. We do not refund membership fees or give partial-period credits, except where the law requires it.
Can I get a refund?
One-time course purchases can be refunded in full within 14 days of purchase if you have completed fewer than half of the lessons. Ask through the support page. Refunds go back to the original payment method. Memberships are not refundable. Cancel anytime in the billing portal. You keep access until the end of the period you already paid for. We do not refund membership fees or give partial-period credits, except where the law requires it.
Why was tax added?
Stripe calculates tax from your billing address when automatic tax is on. The price on this site is the price before tax.
How do team seats work?
The Business team plan is five seats. Enterprise is billed per seat, with a minimum of 25. Each seat is one person. Seat assignment inside the product is not available yet; the seat count is the quantity on the Stripe subscription.
How do I reach you?
Use the support page. We reply within one business day.
These courses are not an accredited certification.
Contact support